Salesforce CRM

Salesforce

41

Overall Rating
Value for money
4.2/5
Features
4/5
Ease of use
4.1/5
Support:
4.1/5
Value For Money:
5/5

Screenshots & Tutorials

Salesforce CRM Overview

Salesforce is a cloud-based customer relationship management (CRM) solution for small businesses. In addition allows users to manage leads, opportunities, sales pipelines, support requests, and more. 

Salesforce Essentials offers Einstein Activity Capture to remove the need for manual data. In other words it automatically capturing messages from emails and calendar events. 

Full contact histories are recorded, giving users context to personalize future customer interactions. Therefore it gives sales reps a complete view of customers. Including key contacts, communications, activity history, and internal account discussions. 

The Lightning Service provides a 360-degree view of customer interactions. From email, phone calls, Facebook and Twitter, to provide personalized customer service.

Users can access and edit data from anywhere using the native Salesforce mobile apps. Connection with G Suite allows users to view accounts, contacts, opportunities. And other CRM data from within Gmail, and enables automatic capture of data from Gmail.

In conclusion users can also utilize a range of business apps from AppExchange. For e-signature, customer surveys, collaboration, and more.

 
Software by Salesforce

www.salesforce.com

Pricing

Starting from: $25.00/month

Pricing model: Subscription

Free Trial: Available (No Credit Card required)

Basic sales and marketing for up to 5 users
$25
/user/month*
(billed annually)

Complete CRM for any size team
$75
/user/month*
(billed annually)

Deeply customizable CRM for your business
$150
/user/month*
(billed annually)

Unlimited CRM power and support
$300
/user/month*
(billed annually)

Salesforce CRM Features

  • Activity capture
  • In-app guided tutorials
  • Email, call & meeting tracking
  • Custom lists & subsets
  • G Suite integration
  • Spreadsheet integration
  • Calendar integration
  • Data import
  • Data sync
  • Email integration
  • Opportunity management
  • Pipeline management
  • Real-time updates
  • Third-party integrations
  • Case management
  • Sales leaderboard
  • Reports & dashboards
  • Performance tracking
  • Lead tracking
  • Contacts management
  • Collaboration tools
  • Support request monitoring

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