DreamHost offers a 100% uptime guarantee across its shared, VPS, and dedicated hosting plans. If a fault at DreamHost causes your website, email, database, webmail, SSH, or FTP to go down, you’ll get a credit of one free day’s hosting for every hour of downtime.

DreamHost doesn’t publish any data about uptime on its website, but it maintains a detailed status blog at dreamhoststatus.com. DreamHost’s two data centers in Los Angeles have provision of three megawatts of uninterrupted power supply. Both facilities are equipped to handle earthquakes and fire.

Customers can manually back up their account data (including mailboxes) and websites from their control panel.